Privacy Policy

Welcome to Cabsby. By using our taxi services, website, or mobile app, you agree to be bound by the following terms and conditions:

Bookings and Payments

Bookings can be made through our website, mobile app, or by phone.

We accept payment by credit card, debit card, or cash.

All bookings must be paid in full at the time of booking, unless prior arrangements have been made.

Cancellations and No-Shows

Cancellations must be made at least 30min before the scheduled pickup time to receive a full refund.

Passenger Conduct

Passengers must behave in a respectful and courteous manner towards the driver and other passengers.

Smoking, eating, and drinking alcohol are not permitted in our taxis.

Passengers who are drunk or under the influence of drugs will not be permitted to board our taxis.

Any damage caused to our taxis by a passenger will be charged to the passenger.

Liability

We are not liable for any loss, damage, or injury suffered by passengers, unless such loss, damage, or injury is caused by our negligence or breach of these terms and conditions.

We are not liable for any loss, damage, or injury suffered as a result of any delay or failure to provide our taxi services, unless such delay or failure is caused by our negligence or breach of these terms and conditions.

Disputes

Any disputes arising from these terms and conditions will be resolved in accordance with the laws of New South Wales.

Any disputes will be resolved through negotiation between the parties, and failing that, by mediation or arbitration.

Privacy

We collect and handle personal information in accordance with our Privacy Policy, which can be found on our website https://cabsby.com.au/privacy-policy .

Intellectual Property

All intellectual property rights in our website, mobile app, and taxi services are owned by us or our licensors.

You must not use our intellectual property without our prior written consent.

Amendments

We may amend these terms and conditions at any time by posting the amended terms and conditions on our website.

Your continued use of our taxi services, website, or mobile app after the amended terms and conditions have been posted will constitute your acceptance of the amended terms and conditions.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at info@cabsby.com.au .

Cabsby, as a provider of taxi services in NSW, is committed to protecting the privacy and personal information of our customers. This privacy policy sets out how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

At Cabsby, we take your privacy seriously. This policy explains how we collect, use, and disclose your personal information in accordance with Australian privacy laws and regulations.

Collection of Personal Information

We collect personal information from you when you use our taxi services, including your name, address, phone number, email address, and payment information. We may also collect personal information from you when you use our website or mobile app, make a booking, or contact us with an inquiry or complaint.

Use of Personal Information

We use your personal information to provide you with our taxi services, including processing your bookings, payments, and inquiries. We may also use your personal information for marketing and promotional purposes, but we will always give you the option to opt-out of receiving such communications.

Disclosure of Personal Information

We may disclose your personal information to third parties who provide services to us, such as payment processors, IT providers, and marketing agencies. We may also disclose your personal information where required or authorized by law, or where it is necessary to prevent a threat to life or health.

Security of Personal Information

We take reasonable steps to ensure the security of your personal information, including implementing technical and organizational measures to protect against unauthorized access, use, or disclosure. We also ensure that any third parties we disclose your personal information to have appropriate safeguards in place to protect your privacy.

Access and Correction of Personal Information

You may request access to, or correction of, the personal information we hold about you by contacting us at [insert contact details]. We will respond to your request within a reasonable time and may need to verify your identity before providing access to your personal information.

Complaints

If you have any concerns or complaints about how we handle your personal information, please contact us at complaints@cabsby.com.au . We take all complaints seriously and will respond to your complaint within a reasonable time.

Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. The most current version of our privacy policy will always be available on our website.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at info@cabsby.com.au .

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.